Privacy Policy

- This Privacy Policy provides guidance and information to International Writers' Collective ("International Writers' Collective", "IWC", "us", "we" or "our") customers regarding the processing of personal data by International Writers' Collective, a Netherlands sole proprietorship registered at the Chamber of Commerce under KvK 34235666.

- IWC is committed to protecting and respecting your privacy. This Policy together with the Term of Business and any documents that may be referred to in them sets out the basis on which any personal data we collect from you or that you provide to us (“Personal Data”) will be processed by us. Please read this Privacy Policy carefully to understand our treatment and use of Personal Data.

- In this Privacy Policy, references to “you” or "your" or "customer" means the person or entity whose personal information we collect, use and process.

- We will use your Personal Data only for the purposes and in the manner set forth below, which describes the steps we take to ensure the processing of your Personal Data is in compliance with the General Data Protection Regulation ((EU) 2016/679)(the “GDPR”) (in dutch: Algemene verordening gegevensbescherming (AVG)) and any subsequent amendments (together the “Data Protection Legislation”).

- If you do not agree with or are not comfortable with any aspect of this Privacy Policy, your only remedy is to not become a customer of IWC and to stop visiting our website. By website we mean this particular site as well as any other sites or mobile applications owned or operated by us (each a “Website” and together the “Websites”). The “Websites” include the Websites themselves, and any web pages, interactive features, applications, widgets, blogs, social networks (including but not limited to Facebook, Twitter and Instagram), social network “tabs,” or other online, mobile, or wireless offerings by us (including but not limited to content on Apple iTunes and Google Play), whether accessed via computer, mobile device, or other technology, manner or means.

- We seek to maintain the privacy, accuracy, and confidentiality of personal information (including your Personal Data) that we collect and use concerning our customers.

1 What information do we collect?

We may collect, store and use the following kinds of Personal Data:

* information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views);
* information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
* information that you provide to us for the purpose of registering with us (including Name, Company, Job Title, Email, Address, Telephone & mobile number and others as used on our registration pages);
* information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including opens, clicks, preference information, email and other contact information);
* any other information that you choose to send to us;

2 Cookies

We and our partners may use various technologies to collect and store information when you use our services, and this may include using cookies and similar tracking technologies on our Website, such as pixels and web beacons, to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We may partner with third parties to display advertising on our website or to manage and serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies in order to provide you advertising or other content based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click http://www.youronlinechoices.eu/). Please note you might continue to receive generic ads.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We may use Analytics Services or Software to analyse the use of this website. For example, Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Web beacons: We use web beacons on our Websites and in our emails. When we send emails to you, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of customers and subscribers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.

We currently use mainly MailChimp as our email list manager for our newsletters. You can view their own policies at https://mailchimp.com/legal. They store their data in the United States of America but MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. They are committed to subjecting all Personal Information received from European Union (EU) member countries to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view their certification, visit the U.S. Department of Commerce’s Privacy Shield website: https://www.privacyshield.gov/welcome. A list of Privacy Shield participants is maintained by the Department of Commerce and is available at: https://www.privacyshield.gov/list.

3 Using your personal data

Personal Data submitted on this website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website.

We may use your personal information to:

* administer the website;
* improve your browsing experience by personalising the website;
* enable your use of the services available on the website;
* send to you goods purchased via the website, and supply to you services purchased via the website;
* send statements and invoices to you, and collect payments from you;
* send you general (non-marketing) commercial communications;
* send you email notifications which you have specifically requested;
* send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
* provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
* deal with enquiries and complaints made by or about you relating to the website;
* other uses as we disclose them from time to time.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4 Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this Privacy Policy. In addition, we may disclose information about you:

* to the extent that we are required to do so by law;
* in connection with any legal proceedings or prospective legal proceedings;
* in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
* to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this Privacy Policy, we will not provide your information to third parties.

5 International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy.

Your personal information may be transferred, stored and processed in one or more countries outside the European Economic Area (“EEA”), including the United States of America (as explained in the last paragraph of section 2-Cookies above).

For transfers of your Personal Data to third parties outside of the EEA, we take additional steps in line with data protection laws. These include EU Commission approved forms of contract with the relevant recipients of your information.

In addition, we take reasonable steps to ensure that your personal information is adequately protected in accordance with the Data Protection Legislation.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

6 Security of your personal data

We endeavour to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access.

Our service providers are also selected carefully and required to use appropriate protective measures.

As effective as modern security practices are, no physical or electronic security system is entirely secure. The transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our Site. Any transmission of data is at your own risk. Once we receive your data, we will use appropriate security measures to seek to prevent unauthorised access. We will continue to revise policies and implement additional security features as new technologies become available.

In the event that there is an interception or unauthorised access to your Personal Data, we will not be liable or responsible for any resulting misuse of your personal information.

You are responsible for keeping your passwords and user details confidential. We will not ask you for your password, ever.

7 Email policy overview

The International Writers' Collective maintains a strict opt-in only policy in regard to its email communications. We only send email to individuals who have requested that these mailings be sent to them, or as part of an ongoing relationship we have with an individual or business.

Your right to control what mailings, if any, you receive from The International Writers' Collective is important to us. The information below will assist you in understanding the different mailing options you have, and how you can notify us of changes in the mailings you wish to receive or to unsubscribe in general.

Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@InternationalWritersCollective.com for review.

7.1 What mailing lists The International Writers' Collective maintains and your subscription options

Customer, partner & prospect mailing lists Newsletter

Keep up to date with what is happening in the world of writing with our monthly newsletter showcasing writing advice, news, articles, special offers and upcoming events.

Service Updates

Service Update Details of critical service and performance issues with The International Writers' Collective. These communications will be infrequent.

Education & Training

As the email channel develops, keep up to date with our exclusive webinars and online training.

Other email notifications

Transactional emails The International Writers' Collective typically sends an automated email confirmation when a form is completed requesting information.

7.2 Changing your subscription preferences

The International Writers' Collective’s mailing lists

As a International Writers' Collective member or customer, you can update your communications preferences at any time by following the links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.

In addition, you may email a request to info@InternationalWritersCollective.com requesting that your address be unsubscribed. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.

Non-customer communications

As a web site visitor who has requested that we send you email updates, you can update your communications preferences or unsubscribe at any time by clicking on the relevant link within emails you receive from us. Unsubscribe requests submitted through this form are processed and effective immediately.

Transactional emails

You will only receive transactional emails from The International Writers' Collective when you request information or sign up to a service. There is no need to unsubscribe from these one-time mailings.

Customer support incidents and responses

You will only receive these email responses in reply to specific support requests, or in response to technical issues detected by The International Writers' Collective’s proactive monitoring. There is no need to unsubscribe from these interactive mailings.

7.3 Third party mailings

Occasionally, we may contract with a third party to communicate on The International Writers' Collective's behalf to the third party's contacts. We do not collect your email address or contact information from this third party, and we do not have access to their mailing list.

Depending on the nature of the third party mailing, we may, in order to comply with applicable laws, provide the third party with a suppression list of contacts to exclude from their list. The third party does not have permission to keep or market to this list, or to use it in any way other than as a suppression list for a mailing they are providing on The International Writers' Collective's behalf.

7.4 Sharing and Usage

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

7.5 Tracking

When we send you emails, we may include a tracking image and web analytics code to allow us to determine the number of people who have interacted with our emails. When you click on a link in an email, we may record this individual response to allow us to customise our offerings to you. This tracking collects only limited information such as web page viewed, time and date.

8 Policy amendments

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website.

9 Your Rights

You, as a data subject, have a number of legal rights:

Right of access. This means you can make a request to obtain access to the Personal Data concerning you. Please note that there may be circumstances in which we are entitled to refuse your request for access to copies of Personal Data, for example based on legal requirements;

The right to rectification or correction of your Personal Data if it is inaccurate or incomplete;

The right to erasure of the Personal Data that relates to you. Please note that there may be circumstances in which we are required to retain your data in order to meet our legal and regulatory obligations;

The right to object to or to request restriction of the processing. Again, there may be circumstances in which we are legally entitled to refuse your request;

The right to data portability. This means that you have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;

The right to object to profiling;

The right to lodge a complaint with a supervisory authority;

The right to withdraw your consent. Again, there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.

10 Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

11 Updating Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

12 Contact

If you have any questions about this Privacy Policy or our treatment of your Personal Data, our contact details can be found on the website.

13 Data Controller

The data controller responsible is Ms. Sarah Carriger at the International Writers' Collective. Our KvK Netherlands registration number is 34235666. Our tax ID is NL002447328B08. Our address is:

Ms Sarah Carriger

International Writers' Collective

Sarphatistraat 213-4

1018 GJ Amsterdam, The Netherlands

You may also visit our Online GDPR System for most requests

This Policy version is: 7 March 2018

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